Jessica Bertsch

Jess New

Customer Service Rep

Jessica began working for Heritage in 2013. As a Customer Service Representative, she is responsible for all aspects involved with managing client accounts in the Jamestown office. She has been working in the insurance industry since 2009 and prior to that held a position as a paralegal at an attorney’s office.

She attended Williston State College and Bismarck State College specializing in criminal justice. She is originally from Jamestown and enjoys traveling, going to racing events, hunting, and camping.

Service Locations

  • Jamestown
  • Services Available

  • Personal
  • Claims


    As an independent insurance agency, our goal is to assist you in all your insurance needs. We will help you manage and plan for all your potential risks. As professionals, we assess your needs and offer you a variety of insurance products to choose from.

    Service, whether it is in response to an insurance claim or general question, is the most important value we offer you.

    We work hard to build a trusted relationship with our customers. We strive to make you feel both comfortable with and confident in our abilities by acting as your consultant. We are an organization dedicated to our customers. We seek out the best companies that offer the appropriate coverage's at a fair price.