Our Team

Scott Abernathey

Scott Abernathey

sabernathey@heritageinsservices.com

701-858-7100

Scott joined the Heritage team in 2015 as an Agent and is responsible for generating new sales and servicing current client accounts in the Minot and Butte offices.  Prior to starting a career in insurance, Scott worked in the convenience store industry for 27 years, holding positions as a District Manager and VP of Procurement/Marketing. Scott is originally from Minot and he and his wife have one son.  They enjoy summers at the lake, winters at the ice rink, and cheering on the UND Hockey team.

Learn More

Tim Aichele

Tim Aichele

taichele@heritageinsservices.com

701-748-5557

Tim joined the Heritage team in 2017 as an Agent and is responsible for generating new sales and servicing current client accounts in the Mercer County area out of the Hazen office. Tim comes to us from the wholesale, industrial supply industry where he was an account manager. Before that, he spent 32 years teaching agriculture education to high school and junior high school students at Turtle Lake Mercer Public Schools and at Beulah Public Schools. He was raised south of Steele, ND. Tim is married to Carol and they have three grown children who are living in ND. Much of their spare time is spent with their kids and grandchildren. Tim and Carol are active in their church and enjoy their yard.

Learn More

Jessica Bertsch

Jessica Bertsch

Jmstn@heritageinsservices.com

701-252-7400

Jessica began working for Heritage in 2013. As a Customer Service Representative, she is responsible for all aspects involved with managing client accounts in the Jamestown office. She has been working in the insurance industry since 2009 and prior to that held a position as a paralegal at an attorney’s office. She attended Williston State College and Bismarck State College specializing in criminal justice. She is originally from Jamestown and enjoys traveling, going to racing events, hunting, and camping.

Learn More

Miranda Billman

Miranda Billman

mbillman@heritageinsservices.com

701-748-5557

Miranda joined the Heritage team in 2018 as an Agent and is responsible for generating new sales and servicing client accounts in our Hazen office.  Prior to this role, she worked as a program technician at USDA-FSA. Miranda graduated from NDSU with a degree in Animal Science and Equine Science.  She was born and raised in Bismarck and currently resides in Beulah on a ranch where they have 6 ranch and performance bred American Quarter Horses they raise. In her free time she enjoys being outdoors, working around the ranch, camping with her riding horses, and riding horse whenever she can get a chance.

Learn More

Becky Bjerke

Becky Bjerke

bbjerke@heritageinsservices.com

701-532-3131

Becky has been the President of Heritage Insurance since 2009 and oversees all operations involved in managing the agency. Prior to this, she worked as a life insurance/disability underwriter and as a principle at a securities firm. She also served as a compliance officer for a marketing firm overseeing the Dakotas and Minnesota. Becky graduated from the University of Montana before moving to Fargo. She and her husband Tyler have three children, Taylor, Caitlyn, and Addison. Becky loves spending time at the lake, skiing in the mountains, and cheering on her daughters and their gymnastics, swimming, and dance events.

Learn More

Tyler Bjerke

Tyler Bjerke

tjfinancialgrp@yahoo.com

701-532-3131

Tyler has been the owner of Heritage Insurance since 2009 and not only manages the selling staff for all branches but also serves as an Agent working out of the Fargo office. He is a third generation insurance agent and comes from a family that has been involved in the crop and life insurance industries since the 1960’s. Tyler previously worked for an AIP (approved insurance producer) in the crop insurance sector and gained experience in hail, claims and underwriting. This has given him unique knowledge of both company and agency operations.

Learn More

Steve Bossert

Steve Bossert

sbossert@heritageinsservices.com

701-252-7400

Steve joined Heritage Insurance Services in 1990 as a sales agent and office manager and provides commercial, business, farm, personal, and life and health insurance products to new and current clients. He previously worked in banking for 15 years and has been in insurance for over 25 years.

Learn More

Brigette Boutain

Brigette Boutain

bboutain@heritageinsservices.com

701-532-3131

Brigette started working for Heritage Insurance in 2014 as a Crop Specialist and is responsible for managing the agency’s crop accounts.  She has over 20 years of experience in the industry and was previously an Underwriting Manager at an AIP (Approved Insurance Producer).

Learn More

Kasey Degenstein

Kasey Degenstein

hazen@heritageinsservices.com

701-748-5557

Kasey began working for Heritage in 2017 as a Customer Service Representative. She is responsible for all aspects involved with managing and servicing client accounts in our Hazen office. She previously worked in the Hazen and Beulah Public School Systems for 10 years and graduated from Hamilton Business College.  Kasey is originally from Cedar Rapids, IA but has been living in North Dakota for over 20 years. She is married with two children, and enjoys traveling, watching TV and reading.

Learn More

Seth Elston

Seth Elston

selston@heritageinsservices.com

701-252-7400

Seth has been working at Heritage since 2010 as an Agent and is responsible for generating new sales and servicing all new and existing client accounts in our Jamestown office. Seth is originally from Eckelson, ND and attended Valley City State University, graduating with a degree in Business Administration. He enjoys sports, hunting, fishing, and spending time with friends and family.

Learn More

Shantel Emter

Shantel Emter

hebron@heritageinsservices.com

701-878-4056

Shantel joined the Heritage team in 2016 as a Customer Service Representative and is responsible for various day to day operations in the Hebron office including servicing personal, farm and commercial accounts. Prior to this role, Shantel was working as a Farm and Commercial lines customer service representative and agent for 5 years. A native of Hebron, she attended Bismarck State College and now resides in Glen Ullin. Outside of work Shantel enjoys spending time at Lake Tschida with her family and motorcycle riding.

Learn More

Jacey Friedt

Jacey Friedt

jfriedt@heritageinsservices.com

701-742-3579

Jacey has been working at Heritage since 2013 as a Customer Service Representative. She is responsible for the day to day management of client accounts and specializes in the farm and ranch area. She has been working in the insurance industry since 2010. Jacey graduated from Jamestown College in 2004. She enjoys spending time with her husband and 3 children playing sports, showing cattle, and going on vacations.

Learn More

Vicki Degenstein

Vicki Degenstein

vdegenstein@heritageinsservices.com

701-748-5557

Vicki joined the Heritage team in 2017 as an Agent and is responsible for generating new sales and servicing current client accounts in the Hazen office. Vicki has specialized in personal lines since 1994 and started her own successful insurance agency in Hazen in 2007. She continues the tradition of excellence in client care and expert hometown service our clients have come to know in Mercer County and beyond. Vicki is a native of Butte, ND. She and her husband, David, have made their home in Hazen since 1985. Together, they have four children, three self-proclaimed ‘outlaws’ and five grandchildren (she much prefers the grand ones). Vicki has a true gift of gab and loves to travel (and talk travel).

Learn More

Jim Heinert

Jim Heinert

jheinert@heritageinsservices.com

701-878-4056

Jimmy joined Heritage Insurance Services in 2013 as producing agent for Southwest North Dakota. Prior to this, Jimmy owned and operated a small agency in Western North Dakota for 6 years and then became a Crop Insurance Specialist for another 7 years. Jimmy received his AFIS – Agribusiness & Farm Insurance Specialist designation in 2009.

Learn More

Abby Heitkamp

Abby Heitkamp

aheitkamp@heritageinsservices.com

701-642-8071

Abby joined Heritage Insurance in 2016 as an Agent for the Wahpeton area and specializes in Auto, Home, Farm, & Commercial Insurance. She is committed to providing her clients with the highest quality insurance at the best available rates to protect who and what they love. Prior to this role, she worked in the golf industry and also as a Business Manager for well-known local auto dealership

Learn More

Jenny Holdeman

Jenny Holdeman

butte@heritageinsservices.com

701-626-7277

Jenny joined the Heritage team in January of 2016 as a Customer Service Representative and is responsible for various day to day operations for the office in Butte, ND. Prior to this role, Jenny held positions as a dental assistant, school librarian, and para educator for special education. Jenny and her husband Chad have 2 sons, Tyler and Michael, and have lived in North Dakota since 2010 after relocating from Texas. Jenny loves to cook, bake, and read. As a family however, traveling, movies, church activities and games are always at the top of the list for spare time.

Learn More

Katie Haberman

Katie Haberman

oakes@heritageinsservices.com

701-742-3579

Katie joined the Heritage team in 2016 as a Customer Service Representative and is responsible for various day to day operations in the office including servicing accounts and filing claims. Prior to this role, Katie worked in the banking industry for 5 years. A native of LaMoure, she graduated from North Dakota State College of Science in 2010 with a degree in Office Administration. Katie loves to travel with her boyfriend Greg, go shopping and spend time at the lake.

Learn More

Dani Kelly

Dani Kelly

dkelly@heritageinsservices.com

701-532-3131

Dani started working at Heritage Insurance Services in 2015 as an administrative assistant in the Fargo office. She is responsible for various day to day activities including advertising, social media management and accounting. Prior to this role, Dani worked in banking and marketing for 5 years. A native of Fargo, she graduated from the University of North Dakota in 2012 with a degree in Marketing. Dani loves to travel, watch hockey and spend time outdoors.

Learn More

Jamie Klettke

Jamie Klettke

jklettke@heritageinsservices.com

701-252-7400

Jamie joined the Heritage team in 2018 as an Agent and is responsible for generating new sales and servicing clients out of our Jamestown office. Prior to this role, Jamie worked as an independent sales associate representing Aflac for almost 2 years.  A native of St. John's Arizona and high school graduate from Steele ND, she studied early childhood education at Bismarck State college. Jamie enjoys going to her family's lake, reading, and traveling with her husband, 3 kids and 3 dogs.

Learn More

Erin Huber

Erin Huber

ehuber@valleycropins.com

701-532-3131

Erin began working for the agency in 2012 as a Customer Service Representative and is responsible for managing all accounts in the Fargo office including personal, farms, and commercial. Prior to this position, she was a Group Fitness Instructor and Personal Trainer for 3 years. Erin is originally from Buffalo Lake, MN and attended Minnesota State University Moorhead where she graduated with a Bachelor’s degree in Exercise Science. She and her husband Jamie have two sons and she enjoys fitness and being active.

Learn More

Britney Kraft-Warner

Britney Kraft-Warner

bwarner@heritageinsservices.com

701-858-7100

Britney joined the Heritage team in 2013 and is responsible for various day to day operations including quoting and uploading personal lines and farm policies. Prior to this role, Britney worked at another insurance agency performing similar activities. A native of Surrey, ND, Britney attended Minot State University and graduated with a degree in marketing. Outside of work, Britney enjoys spending time with family and traveling.

Learn More

Allen Honek

Allen Honek

ahonek@heritageinsservices.com

701-532-3131

Allen Honek started working as an Agent for Heritage in 2016. Before working for Heritage, he served 11 years in the United States Marine Corps, retiring in 2011 as a Staff Sergeant; he served 3 tours in Iraq. He is originally from East Grand Forks where he grew up on his family farm and then attended Minnesota State Community & Technical college, where he graduated with an A.A.S. in Business Entrepreneurship. He also recently graduated from Concordia College Moorhead with a Bachelor’s Degree in Business.

Learn More

Trent Moritz

Trent Moritz

tmoritz@heritageinsservices.com

701-845-4186

Trent Moritz starting working as an Agent for Heritage Insurance in 2016. Prior to working here, he was the Assistant Sales Manager at Verizon Wireless BeMobile. Trent was born and raised in Valley City and enjoys spending time with his friends and family in the area. He also enjoys being outdoors, riding motorcycle and playing pool.

Learn More

Bruce McLean

Bruce McLean

bmclean@heritageinsservices.com

701-858-7100

Bruce joined the Heritage Insurance team in December of 2013 and is a sales agent in the Minot and Butte offices. He spends most of his time working with farm and crop Insurance, but handles all lines of insurance. Bruce has been working in the insurance industry for over 14 years and prior to that spent 11 years in the Ag Chemical business. He graduated from North Dakota State University in 1991. He and his wife Diana have three children and enjoy spending time at the lake, traveling, and discovering good places to eat.

Learn More

Dani Miller

Dani Miller

dmiller@heritageinsservices.com

7015323131

Dani Miller joined the Heritage team in 2018 as a customer service representative. She is responsible for assisting with client needs as well as the day to day operations in the Fargo office.  Prior to this role, Dani worked at a local independent insurance agency until 2016 where she then pursued a career in Real Estate. Dani moved to Fargo in 2010 and jumped into her insurance career in 2012.  She also obtained her Real Estate license in 2016.   She loves to spend time with her family and friends, be outdoors, and attend sporting events.

Learn More

Mariann Provolt

Mariann Provolt

mariann@valleycropins.com

701-532-3131

Mariann started working for the Agency in 1988 as a Crop Specialist and is responsible for managing the agency’s MPCI and crop hail accounts. She is originally from Arthur, ND and graduated from NDSCS in Wahpeton with an Associate’s degree. She and her husband Scott have two grown children and one grandchild. Mariann enjoys spending time in her garden and traveling.

Learn More

Mark Simon

Mark Simon

msimon@heritageinsservices.com

701-532-3131

Mark began working for Heritage Insurance in 2017 as a Sales Agent and is based out of our Fargo office. He has a Bachelor’s Degree in Agricultural Economics from NDSU and has over 12 years of experience working as a crop adjuster, claims supervisor, and marketing representative for different crop insurance AIPs. Mark is originally from Oberon, North Dakota where he grew up on a family farm. He and his wife Tessa have two young boys, Mason and Miles. Outside of work Mark enjoys spending time with his family, golfing, and hunting.

Learn More

Bill Schmitz

Bill Schmitz

bschmitz@heritageinsservices.com

701-742-3579

Bill started working for Heritage in 2013 as an Agent and is responsible for generating sales and servicing current clients in the Oakes, ND area. He has been working in the insurance industry since 1997. He graduated from Moorhead State University, Summa Cum Laude in 1993 and then returned to Oakes where he is originally from. He and his wife Tara have six children together and love sports, outdoor activities and small town life.

Learn More

Toni Seidel

Toni Seidel

vc@heritageinsservices.com

701-845-4186

Toni joined the Heritage team in 2015 as an account manager and is responsible for various tasks including filing claims, processing policy endorsements, answering questions and handling payments. Prior to this role, Toni worked in wireless retail for 3 years. A native of Linton, ND, she graduated from Valley City State University in 2002 with a degree in Business Administration. Toni loves reading, summer road trips, trying new things, and watching sports, especially baseball and football.

Learn More

Allen Schirado

Allen Schirado

aschirado@heritageinsservices.com

701-355-4118

Allen has been an Agent at Heritage Insurance since 2010 and has been working in the insurance industry since 1987. He currently manages the Bismarck office and is responsible for handling all client accounts and acquiring new ones. Allen is from the Glen Ullin area and graduated from North Dakota State University with a degree in Wildlife Management and Parks and Recreation. He is a competitive Precision Pistol shooter and recently celebrated his 22nd year of being a ND Hunter Ed Instructor. He enjoys spending time with his wife, 3 children and 6 grandchildren.

Learn More

Denise Wagner

Denise Wagner

dwagner@heritageinsservices.com

701-742-3579

Denise joined the Heritage team in 2013 as a Customer Service Representative in the Oakes office. She is responsible for various day to day operations of the office including managing client accounts and handling claims. She has been working in the insurance industry since 2009. A native of Stirum, ND, Denise graduated from North Dakota State University with a degree in Facility Management. Outside of work, Denise enjoys spending time with her family.

Learn More

WHY CHOOSE

HERITAGE INSURANCE

As an independent insurance agency, our goal is to assist you in all your insurance needs. We will help you manage and plan for all your potential risks. As professionals, we assess your needs and offer you a variety of insurance products to choose from.

Service, whether it is in response to an insurance claim or general question, is the most important value we offer you.

We work hard to build a trusted relationship with our customers. We strive to make you feel both comfortable with and confident in our abilities by acting as your consultant. We are an organization dedicated to our customers. We seek out the best companies that offer the appropriate coverage's at a fair price.