Our Team

With degrees in Criminal Justice and Exercise Science, Shannon Anderson started her career path managing fitness facilities, personal training, and teaching group fitness classes. 8 years later she found her true calling in the insurance industry. She’s been helping clients select the best coverages unique to their needs and goals, service their accounts, and build strong relationships since 2016. When Shannon isn’t working, she’s enjoying her time with her daughters, Evelyn (7) and Abigail (4), and their miniature schnauzer, Baxter. Summers are full of playing softball on her coed softball league and enjoying walks and other outdoor activities as a family. Winters are full of board games, tea parties and snuggles. Shannon’s motivation for providing exceptional customer service is to leave her clients in a better mood they came to her in. Whether it’s a claim, payment, coverage question, you name it – she’s here to help!

Scott joined the Heritage team in 2015 as an Agent and is responsible for generating new sales and servicing current client accounts in the Minot and Butte offices.  Prior to starting a career in insurance, Scott worked in the convenience store industry for 27 years, holding positions as a District Manager and VP of Procurement/Marketing.

Scott is originally from Minot and he and his wife have one son.  They enjoy summers at the lake, winters at the ice rink, and cheering on the UND Hockey team.

Brittany joined the Heritage team in November of 2019 as a Customer Service Representative and is responsible for various customer service duties in the Minot, ND office. Prior to this role, Brittany held a position as an Administrative Assistant for a local business. A native to Swartz Creek, Michigan, she attended Mott Community College and now resides in Minot. Outside of work Brittany enjoys spending time with her 2 kids and vacationing back to her hometown.

Jessica began working for Heritage in 2013. As a Customer Service Representative, she is responsible for all aspects involved with managing client accounts in the Jamestown office. She has been working in the insurance industry since 2009 and prior to that held a position as a paralegal at an attorney’s office.

She attended Williston State College and Bismarck State College specializing in criminal justice. She is originally from Jamestown and enjoys traveling, going to racing events, hunting, and camping.

Becky has been the President of Heritage Insurance since 2009 and oversees all operations involved in managing the agency. Prior to this, she worked as a life insurance/disability underwriter and as a principle at a securities firm. She also served as a compliance officer for a marketing firm overseeing the Dakotas and Minnesota.

Becky graduated from the University of Montana before moving to Fargo. She and her husband Tyler have three children, Taylor, Caitlyn, and Addison. Becky loves spending time at the lake, skiing in the mountains, and cheering on her daughters and their gymnastics, swimming, and dance events.

Tyler has been the owner of Heritage Insurance since 2009 and not only manages the selling staff for all branches but also serves as an Agent working out of the Fargo office. He is a third generation insurance agent and comes from a family that has been involved in the crop and life insurance industries since the 1960’s. Tyler previously worked for an AIP (approved insurance producer) in the crop insurance sector and gained experience in hail, claims and underwriting. This has given him unique knowledge of both company and agency operations.

Brigette started working for Heritage Insurance in 2014 as a Crop Specialist and is responsible for managing the agency’s crop accounts.  She has over 25 years of experience in the industry and was previously an Underwriting Manager at an AIP (Approved Insurance Producer).

A native of Red Lake Falls, she graduated from Minnesota State University – Moorhead with a degree in Business Administration.  Brigette is married and has two grown children.  They enjoy sports and outdoor activities.

Shantel joined the Heritage team in 2016 as a Customer Service Representative and is responsible for various day to day operations in the Hebron and Hazen offices including servicing personal, farm and commercial accounts. Prior to this role, Shantel was working as a Farm and Commercial lines customer service representative and agent for 5 years.

A native of Hebron, she attended Bismarck State College and now resides in Glen Ullin. Outside of work Shantel enjoys spending time at Lake Tschida with her family and cheering on her two kids at motocross races.

Erin joined the Heritage team in January of 2021 as a CSR. Prior to this role, she worked as an administrative assistant for 12 years.

She loves to travel, hang out with friends & family and tries to spend as much time as she can by the water in the summer.

Katie joined the Heritage team in 2016 as a Customer Service Representative and is responsible for various day to day operations in the office including servicing accounts and filing claims. Prior to this role, Katie worked in the banking industry for 5 years.

A native of LaMoure, she graduated from North Dakota State College of Science in 2010 with a degree in Office Administration. Katie loves to travel with her husband Greg, eat good food, shopping & spending time at the lake.

Jimmy joined Heritage Insurance Services in 2013 as producing agent for Southwest North Dakota. Prior to this, Jimmy owned and operated a small agency in Western North Dakota for 6 years and then became a Crop Insurance Specialist for another 7 years. Jimmy received his AFIS – Agribusiness & Farm Insurance Specialist designation in 2009.

Jenny joined the Heritage team in January of 2016 as a Customer Service Representative and is responsible for various day to day operations for the office in Butte, ND. Prior to this role, Jenny held positions as a dental assistant, school librarian, and para educator for special education.

Jenny and her husband Chad have 2 sons, Tyler and Michael, and have lived in North Dakota since 2010 after relocating from Texas. 

Allen Honek started working as an Agent for Heritage in 2016. He spends most of his time working with farm and crop insurance, but handles all lines of insurance. He is originally from East Grand Forks, MN where he grew up on a family farm. Before working for Heritage, he served 11 years in the United States Marine Corps. Allen graduated from Concordia College with a degree in Business Finance. He and his wife Ellen have two children, Stella and Henrik, reside in Grand Forks, ND. They spend their free time with sports, community involvement, hunting and fishing.

Stephanie joined the Heritage team in the summer of 2020 as an Account Manager. Prior to working at Heritage, she was a grain merchandiser for 7 years and before that, an insurance agent for 2 years. A native of Perham, Minnesota, Stephanie spends most summer weekends in Minnesota at the lake with her 2 kids and their dog. She has lived abroad and enjoys traveling and learning the history behind the places she travels. Stephanie also loves watching/playing sports along with coaching youth softball. She’s a die-hard fan of all Minnesota sports, but mainly the Twins!

Ami began working for Heritage in 2018 as a Customer Service Rep. She is responsible for all aspects involved with managing and servicing client accounts in our Maddock office. She attended Bismarck State College and graduated with an Associate’s degree in Agribusiness Management. She previously worked as a Secretary at a local school.

Ami enjoys spending time with her family and helping out on the farm.

Bruce joined the Heritage Insurance team in December of 2013 and is a sales agent in the Minot and Butte offices. He spends most of his time working with farm and crop Insurance, but handles all lines of insurance. Bruce has been working in the insurance industry since 2002, and prior to that spent 11 years in the Ag Chemical business.

He graduated from North Dakota State University in 1991. He and his wife Diana have three children and enjoy spending time at the lake, traveling, and discovering good places to eat.

Trent Moritz starting working as an Agent for Heritage Insurance in 2016. Prior to working here, he was the Assistant Sales Manager at Verizon Wireless BeMobile.

Trent was born and raised in Valley City and enjoys spending time with his friends and family in the area. He also enjoys being outdoors, riding motorcycle and playing pool.

Logan grew up in Hunter, North Dakota where he attended Northern Cass Public School. He played basketball & baseball, and was involved in a couple more extracurricular activities. Prior to working at Heritage, Logan attended Valley City State University where he played basketball & graduated with a Bachelor’s Degree in Business Administration. In his free time, Logan enjoys working out, playing video games, watching TV, hanging out with friends, and playing the guitar & drums.

Micki joined the Heritage team in 2021 as an account manager. She is responsible for all aspects involved with managing client accounts in the Fargo office. Micki is originally from Flom, MN & currently resides in Fargo, ND. She graduated from Minnesota State University Moorhead with a Bachelor of Arts in Communication Studies, and takes joy in spending time with her husband Jeremy & their GSP Riggs.

Mariann started working for the Agency in 1988 as a Crop Specialist and is responsible for managing the agency’s MPCI and crop hail accounts.

She is originally from Arthur, ND and graduated from NDSCS in Wahpeton with an Associate’s degree. She and her husband Scott have two grown children and four grandchildren. Mariann enjoys spending time in her garden and traveling.

Lila Raile joined the Heritage team in 2020 as an Agent licensed in ND, SD, and MN, in Property, Casualty, Life and Health.

Along with her husband Lloyd, they have owned and operated Raile Insurance in Wishek, ND, for the past 37 1/2 years, a Property and Casualty agency purchased from Lloyd’s grandpa in 1982. Raile’s are also grain farmers in McIntosh and Logan County, and have 4 adult children and 5 grandchildren.

A native of Wishek, ND, Lila graduated from Wishek Public School with honors. Lila enjoys reading and getting together with her kids and grand kids.

Jason started working for Heritage Insurance in February 2020 as a Crop Specialist and is responsible for managing the agency’s crop accounts.  He has 24 years of experience in the industry and was previously an Underwriting Manager at an AIP (Approved Insurance Producer). Jason is originally from Binford, ND where he grew up on a family farm.  Outside of work, Jason enjoys spending time at the family farm, golfing and watching sports.

Nicole joined the Heritage team in 2020 as an Account Manager in our Wishek location. She has worked in the insurance industry for two years and prior to that held a position as a Clinic Manager for 5 years. Nicole is originally from Kimball, NE, and moved to North Dakota in 2018.  She is married and has two daughters.  She enjoys traveling and spending time with her family.

Brett works in our Minot & Hazen offices as an Agent and is responsible for generating new sales and managing client accounts.  Prior to working at Heritage, he worked in the agronomy and agriculture sales industry. Brett grew up on a farm in Des Lacs, ND.  He enjoys hunting, fishing and being involved with show cattle across the state and nation.

Bill started working for Heritage in 2013 as an Agent and is responsible for generating sales and servicing current clients in the Oakes, ND area. He has been working in the insurance industry since 1997.

He graduated from Moorhead State University, Summa Cum Laude in 1993 and then returned to Oakes where he is originally from. He and his wife Tara have six children together and love sports, outdoor activities and small town life.

Toni joined the Heritage team in 2015 as an account manager and is responsible for various tasks including filing claims, processing policy endorsements, answering questions and handling payments. Prior to this role, Toni worked in wireless retail for 3 years.

A native of Linton, ND, she graduated from Valley City State University with a degree in Business Administration. Toni loves reading, summer road trips, watching sports, attending airshows and shopping.

Mark began working for Heritage Insurance in 2017 as a Sales Agent and is based out of our Maddock office. He has a Bachelor’s Degree in Agricultural Economics from NDSU and has over 12 years of experience working as a crop adjuster, claims supervisor, and marketing representative for different crop insurance AIPs.

Mark is originally from Oberon, North Dakota where he grew up on a family farm. He and his wife Tessa have two young boys, Mason and Miles. Outside of work Mark enjoys spending time with his family, golfing, and hunting.

Denise joined the Heritage team in 2013 as a Customer Service Representative in the Oakes office, and has since taken on the roll of Agency Manager. She is responsible for various day to day operations of the office including managing client accounts and handling claims. She has been working in the insurance industry since 2009.

A native of Stirum, ND, Denise graduated from North Dakota State University with a degree in Facility Management. Outside of work, Denise enjoys spending time with her family.