Shantel Emter

Shantel New

Customer Service Representative

Shantel joined the Heritage team in 2016 as a Customer Service Representative and is responsible for various day to day operations in the Hebron office including servicing personal, farm and commercial accounts. Prior to this role, Shantel was working as a Farm and Commercial lines customer service representative and agent for 5 years.

A native of Hebron, she attended Bismarck State College and now resides in Glen Ullin.
Outside of work Shantel enjoys spending time at Lake Tschida with her family and motorcycle riding.

Service Locations

  • Bismarck
  • Hebron
  • Services Available

  • Personal
  • Claims


    As an independent insurance agency, our goal is to assist you in all your insurance needs. We will help you manage and plan for all your potential risks. As professionals, we assess your needs and offer you a variety of insurance products to choose from.

    Service, whether it is in response to an insurance claim or general question, is the most important value we offer you.

    We work hard to build a trusted relationship with our customers. We strive to make you feel both comfortable with and confident in our abilities by acting as your consultant. We are an organization dedicated to our customers. We seek out the best companies that offer the appropriate coverage's at a fair price.