Why We Collect Information
First and foremost, Heritage Insurance Services collects information to improve the services we provide and to present you with information that may interest you.
Personal Information Collection and Communication
Heritage Insurance Services is the sole owner of information collected on this website. Any personal information collected by us is provided by you strictly on a voluntary basis. You may submit your personal information in a number of ways, depending on the Heritage Insurance Services service you are using and your choices while using our services. Marketing Messages are optional. Out of respect for your privacy, we present the option not to receive Marketing Messages. Whether you receive services from us or not, we provide you the opportunity to opt out of having your personally identifiable information used for Marketing Messages by emailing firstname.lastname@example.org at any time. In any such email, please provide us your name, email address, phone number, physical address, business name, and domain with “Marketing Messages Opt-Out” in the subject line, so that we can properly identify you and process your opt-out request. Please note that a reasonable period of time will be required to process your request after Heritage Insurance Services receives it, and you may continue to receive Marketing Messages during the processing period.
You may submit your credit card information online or over the phone when you sign up for our services. We process payments through our authorized credit card merchant. This company and other companies we may do business with in order to provide the services you request from us will not retain, share, store, or use personally identifiable information for any purpose other than billing for our services.
Personal Information You Provide
As stated above, unless you voluntarily provide personal information for a specific purpose, we do not collect personal information from you. We will never combine any personal information about a user of our site with any aggregate information we collect about that user, whether collected on our site or our Advertising Service. If you choose to provide personal information during registration or when using our services, we use your personal information to provide you with particular product or services that you request.
Use and Protection of Personal Information
Heritage Insurance Services will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. However, we may transfer personal information in connection with a sale or merger of Heritage Insurance Services or the division responsible for the services provided to you. We may also share your personal information, such as your email address, mailing address, etc., with our technical consultants, third party auditors, and other third parties who make our site available, enhance its functionality, or provide associated services, and/or who deal with you in processing your orders and/or delivering content, samples, products, services, gifts, and prizes. These third parties are not allowed to use personal information except for the purposes of providing the applicable services. In addition, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. Our site and services are maintained in the United States of America. By using the site and/or services, you authorize the export of personal information to the USA and its storage and use as specified in this policy.
Other Information We Collect and Use
All personally identifiable information that we collect from you is retained for a period of time after our relationship with you ends. This is true whether you only explored obtaining services from us and either rejected or did not accept an offer to provide services, whether you obtained services from us and later terminated those services, or whether you obtained services from us and the term of those services was fulfilled. In each case, we will retain all personally identifiable information for a period of two (2) years following the end of our relationship with you, or from the date that you rejected an offer of services, or from the date that an offer of services lapsed (whichever is later).
At any time during the period of data retention described above, you may elect to have your personally identifiable information deleted from our databases by emailing us. In any such email, please include your name, email address, phone number, physical address, business name, and domain with “Remove Personally Identifiable Information” in the subject line, so that we can properly identify you and process your opt-out request. Please note that a reasonable period of time will be required to process your request after Heritage Insurance Services receives it.
Third Party Website Links
Some of our websites provide links to third-party websites, such as those of our affiliates, business partners, and advertisers. We have no access to or control over their practices. Because Heritage Insurance Services does not control the information policies or practices of these third parties’ websites, you should review their respective privacy policies to learn more about how they collect and use personal information.
Heritage Insurance Services stores all data using industry-standard security devices, such as firewalls and encryption protocols, to prevent unauthorized access to our data. We have put in place reasonable physical, electronic, and managerial procedures, coupled with carefully developed security procedures to protect your information from loss, misuse, or unauthorized alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of the Secure Socket Layer (SSL) protocol which provides encryption during transmission.
We have put in place policies to restrict access to your information by our employees. Our employees are trained to safeguard your information. Additionally, we use internal and external resources to review the adequacy of our security procedures.
Protection for Children
We do not knowingly collect personal information from anyone under the age of 13.